Website Maintenance
Website Maintenance & Support Plans
A website needs ongoing care to stay secure, fast, and current. We handle the technical work so you can focus on running your business.
Security
Outdated software is the #1 cause of hacked websites. Regular updates keep your site secure.
Performance
Regular optimization keeps your site loading fast — which helps SEO and keeps visitors from leaving.
Content Updates
Need to update hours, add a new service, or post an announcement? We handle it quickly.
Basic Maintenance
$150 – $300 / month
Essential upkeep to keep your website secure, updated, and running smoothly.
- WordPress or platform core updates
- Plugin and theme updates
- Security monitoring
- Uptime monitoring
- Monthly backup
- 1 hour of content updates per month
- Email support (response within 48 hours)
Standard Maintenance
$400 – $700 / month
For businesses that need regular content updates and faster support.
- Everything in Basic, plus:
- Weekly backups
- Performance monitoring and optimization
- 3 hours of content updates per month
- Priority email and phone support (response within 24 hours)
- Monthly performance report
- Broken link monitoring and fixes
- Basic SEO monitoring
Premium Maintenance
$800 – $1,500+ / month
Complete website care for businesses that rely heavily on their online presence.
- Everything in Standard, plus:
- Daily backups
- Advanced security monitoring and firewall
- 8 hours of content updates per month
- Priority support (response within 4 business hours)
- Weekly performance and security reports
- Conversion optimization suggestions
- A/B testing support
- Quarterly strategy review call
- Emergency support hotline
How Maintenance Works
Site Audit
We review your website — platform, plugins, performance, security, and current issues.
Maintenance Plan
We recommend the right plan based on your site's needs and how often you need updates.
Ongoing Care
Updates, backups, security monitoring, and content changes happen on schedule.
Monthly Reports
You receive a summary of work completed, site health, and any recommendations.
Website Maintenance Questions
Why do I need ongoing website maintenance?
Websites aren't a one-and-done project. Software needs security updates, content gets stale, plugins break after updates, and search engines reward sites that are regularly maintained. Without maintenance, websites become vulnerable to hacks, load slower over time, and can develop broken features that frustrate visitors. A maintenance plan means someone is watching your site so problems are caught before they affect your customers.
Can I update the website myself instead of paying for maintenance?
If you're comfortable logging in and making changes, you're welcome to. Many of our clients prefer to focus on running their business and leave the technical work to us. Our maintenance plans are for business owners who want the peace of mind of knowing their site is being professionally managed without them having to think about updates, backups, or security.
What happens if my website gets hacked?
If you're on a maintenance plan and your site is compromised, we work to identify the issue, clean the site, restore from a backup if needed, and patch the vulnerability. Premium plan clients get priority emergency support. Without a maintenance plan, you'd call us on an emergency basis at our hourly rate — which is almost always more expensive than the monthly plan would have been.
Do you maintain websites you didn't build?
Yes. We maintain websites built on WordPress, Shopify, Squarespace, Wix, and custom platforms. We'll start with a site audit to understand what you have, check for existing issues, and recommend a maintenance plan that matches your site's needs. If the site was built poorly, we'll let you know honestly and recommend whether maintenance is enough or if a rebuild would be the smarter investment.
How quickly can you make content updates?
Standard plan clients get updates within 24 hours. Premium clients get updates within 4 business hours during business days. Basic plan updates are completed within 48 hours. If something is truly urgent — a wrong price, an expired promotion, incorrect business hours — we prioritize those regardless of plan tier because we understand that wrong information on your site can cost you business.
What's the difference between website maintenance and website hosting?
Hosting is the server space where your website files live — it keeps your site online. Maintenance is the ongoing work of keeping the site software updated, secure, backed up, and current. Think of hosting as renting the storefront and maintenance as keeping the lights on, the windows clean, and the door working. You need both, and they're usually separate services.
Keep Your Website Running Smoothly
Tell us about your website and we'll recommend the right maintenance plan for your needs.
See also: Website Design · Website Redesign